职位描述：项目经理
关于我们：
we.shop.LIVE 是 TikTok 生态系统中的领先电商机构，致力于帮助中小企业通过 TikTok Live 直播实现增长。我们拥有充满活力和创意的工作氛围，始终秉持激发创造力、为客户和员工带来快乐的使命。
加入我们的理由：
1. 加入一个在电商领域充满活力与创新的团队。
2. 在高速发展的环境中工作，重视创意与成长。
3. 与一群热情、专业、背景多元的同事合作。
4. 参与具有挑战性和成就感的项目，带来真实影响。
5. 每一次挑战，都是学习、创新与成长的机会。
6. 我们拒绝墨守成规，勇敢面对每一次选择。
7. 我们可以为你做移民身份支持。
职位概述：
项目经理是我们与客户之间的重要桥梁，确保沟通顺畅、项目高效执行。该角色在提升我们管理的直播表现方面起着关键作用，旨在交付超出客户期望的及时且高质量成果。项目经理将负责管理客户关系、协调内部团队、跟踪关键数据，以不断优化项目成效。
主要职责：
1. 客户关系管理：作为客户的主要联络人，建立稳固关系，深入了解客户需求，确保其目标实现。
2. 直播表现优化：制定并执行优化策略，提升直播数据与效果，达成关键指标。
3. 内部团队协同：协调各内部团队，确保从规划、执行到复盘分析的各个阶段顺利推进。
4. 数据跟踪与分析：监控关键绩效指标，利用数据洞察驱动决策，提升未来直播成效。
5. 项目协调：全面负责项目执行，确保在时间、范围与质量标准内完成交付。
背景要求：
1. 有商业、市场营销、传播或相关领域的本科学历最好。
2. 1-3 年项目管理、客户服务或客户关系管理经验，有媒体、电商或科技行业背景者优先。
3. 能够同时管理多个项目与客户，按时保质完成任务。
4. 具备优秀的沟通能力和人际交往技巧，有成功维护客户关系的经验。
5. 熟悉数据分析与绩效追踪，能从数据中提炼可执行的洞察。
6. 熟悉直播、电商与社交媒体平台（如 TikTok）者优先。
7. 熟练使用项目管理工具（如 Asana、Trello 或 Monday.com）及沟通平台（如 Slack 或 Lark）。
8. 出色的问题解决能力与细节把控能力，能适应快节奏工作环境。
9. 中英文双语流利，能进行书面与口头的商务沟通。
福利待遇：
1. 具有竞争力的薪资及绩效奖金。
2. 在高速发展的电商行业中获得成长与曝光机会。
3. 团队氛围友好、互相支持。
4. 薪酬根据个人资历、技能、经验与地区差异可能有所调整，同时可能享有额外奖金、激励计划及限制性股票单位。
5. 提供高效、激励人心的办公环境与员工福利，助力员工在工作与生活中都能发挥最佳状态。
平等就业机会声明：
we.shop.LIVE 坚决支持平等就业机会，无论申请人种族、肤色、宗教、性别、性别认同、怀孕、国籍、年龄、婚姻状况、身体或心理残疾、医疗状况、性取向、基因信息等受到联邦或州法律保护的身份，我们都将给予公平考虑。
我们的招聘政策旨在以高效且及时的方式吸引最合适的人才。we.shop.LIVE 将通过内部晋升、员工推荐、外部招聘广告、就业服务机构、网络招聘、招聘会与猎头公司等多种渠道招聘。
职位类型： 全职
薪资： 起薪 $25/小时
福利包括：
401(k)退休计划
牙科保险
健康保险
视力保险
带薪休假
绩效奖金
工作时间安排： 每周三至周日
工作地点： 加州西好莱坞，需到岗办公
Job description
About Us: we.shop.LIVE is a leading e-commerce agency within the TikTok ecosystem, dedicated to helping small and medium-sized enterprises achieve growth through TikTok Live sales. With a vibrant and creative work environment, we are committed to inspiring creativity and bringing joy to our customers and employees alike.
Why Join Us:
1. Be a part of a dynamic and innovative team in the e-commerce industry.
2. Work in a fast-paced environment with a focus on creativity and growth.
3. Collaborate with a diverse group of professionals passionate about their work.
4. Engage in challenging and rewarding projects that make a real impact.
5. Embrace every challenge as an opportunity to learn, innovate, and grow together.
6. We reject the status quo and always choose courage.
The Project Manager is the vital link between our agency and our clients, ensuring seamless communication and project execution. This role is pivotal in enhancing the performance of the LIVE sessions we manage, delivering timely and high-quality outcomes that exceed client expectations. The Project Manager will be responsible for managing client relationships, aligning internal teams, and tracking performance data to optimize results.
Key Responsibilities:
1. Client Relationship Management: Serve as the primary point of contact for clients, fostering strong relationships, understanding their needs, and ensuring their objectives are met.
2. Performance Optimization: Drive the success of LIVE sessions by implementing strategies that enhance performance and achieve key metrics.
3. nternal Alignment: Collaborate with internal teams to ensure all aspects of the project are aligned, from planning and execution to post-session analysis.
4. Data Tracking and Analysis: Monitor key performance indicators and use data insights to inform decision-making and improve future LIVE session outcomes.
5. Project Coordination: Oversee the end-to-end management of projects, ensuring they are delivered on time, within scope, and to the highest quality standards.
Qualifications:
1. Bachelor’s degree in business, marketing, communications, or a related field.
2. 1-3 years of experience in project management, client services, or account management, preferably within the media, e-commerce, or tech industries.
3. Proven ability to manage multiple projects and clients simultaneously, delivering results on time and within scope.
4. Strong interpersonal and communication skills, with a track record of building and maintaining client relationships.
5. Experience in data analysis and performance tracking, with the ability to interpret data and provide actionable insights.
6. Knowledge of LIVE streaming, e-commerce, and social media platforms (e.g., TikTok) is highly preferred.
7. Proficiency in project management tools such as Asana, Trello, or Monday.com and communication platforms like Slack or Lark.
8. Excellent problem-solving skills and attention to detail, with the ability to adapt to fast-paced environments.
9. Bilingual (Chinese and English). Proficient for business communication both in verbal and written formats.
Benefits:
1. Competitive salary and performance bonuses.
2. Opportunities for professional growth and exposure in the fast-growing e-commerce industry.
3. Supportive team environment.
4. Compensation may vary based on qualifications, skills, experience, and location. This role may also be eligible for additional discretionary bonuses/incentives, and restricted stock units.
5. Company benefits designed to create an efficient and inspiring work environment and support our employees in giving their best in both work and life.
Equal Employment Opportunity: we.shop.LIVE strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Our recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. we.shop.LIVE may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
Job Types: Full-time hours
Pay: From $25.00 per hour
Benefits:
401(k)Dental insurance, Health insurance, Vision insurance, Paid time off
Compensation Package:Bonus opportunities
Schedule: wednesday-Sunday
Work Location: On-site, West Hollywood.
联系我时，请说是在华人街生活网看到的，谢谢！
