盈仓科技总部位于美国加利福尼亚州，是一家专注于跨境电商物流解决方案的科技型企业。我们致力于为客户提供高效、专业的海外仓储、中转派送及供应链服务。由于公司业务发展运营需要，现于新泽西仓库诚聘调度助理岗位，欢迎有意向的申请人加入我们的团队，共同成长。
工作地点：Old Bridge, NJ
工作时间：周一至周五 9：00AM - 5：30PM （根据工作需要安排加班）
时薪：$19-22
【Job Summary】岗位概述
The Dropshipping Associate focuses on administrative and coordination tasks within the dropshipping workflow. This role is responsible for order assignment, system updates, communication with warehouse operators, and cross-team coordination with the customer service team. The position requires accuracy, strong communication skills, and the ability to monitor task completion rather than performing physical warehouse labor. 一件代发助理主要负责文职类与协调类工作，包括订单分单、系统操作、向库内传达指令、监督作业进度，以及与国内客服团队的沟通等。该岗位重在数据准确性、沟通能力与流程把控，体力劳动较少
【Key Responsibilities︱主要职责】
1. Order Assignment & System Processing（分单与系统操作）
- Assign daily orders based on warehouse capacity and workflow. 根据仓库当日处理能力进行订单分单。
- Process inbound/outbound orders in WMS or related systems. 在 WMS或相关系统内操作入库/出库订单。
- Ensure data accuracy for SKU, quantity, and shipment details. 确保 SKU、数量、发货信息的系统数据准确无误。
2. Instruction Delivery & Workflow Coordination（下传指令与流程协调）
- Communicate pick/pack instructions and priority orders to warehouse staff. 将拣货、打包、优先级订单等指令下达到库内操作人员
- Track progress to ensure tasks are completed on time. 跟踪作业进度，确保按时完成
- Assist the supervisor in monitoring workflow and addressing issues. 协助主管监控流程并处理现场反馈问题
3. Exception Handling & Communication（异常处理与沟通）
- Work closely with the domestic customer service team to confirm SKU issues, missing items, or customer inquiries. 与国内客服团队对接 SKU 异常、缺件、客户问题等
- Following up exceptions until resolution. 跟进异常订单直至解决
- Provide clear and accurate updates to relevant teams.清晰准确地向相关团队同步处理结果
4. Documentation & Reporting（文档与报表）
- Maintain daily reports for order status, exceptions, and outbound data 维护每日订单进度、异常、出库数据等报表
- Assist in preparing operation metrics for supervisors.协助主管整理运营数据及人效统计
5.Carrier Coordination Support（承运商协作支持）
- Assist with scheduling carrier pickups (FedEx/UPS/Amazon), updating systems accordingly. 协助安排 FedEx/UPS/Amazon 的提货时间并更新系统
【Qualifications︱任职要求】
- Strong computer/system skills; able to learn new WMS quickly. 具备较强的电脑操作及系统学习能力
- Detail-oriented, accurate, and highly responsible. 做事细心、数据准确度高、责任心强
- Strong communication skills (written & verbal). 具有良好的沟通表达能力
- Able to handle fast-paced, high-volume order environments. 能适应节奏快、订单量大的工作环境
- Bilingual abilities (English/Chinese) preferred; Spanish is a plus. 会英语/中文者优先，会西语更佳
请发简历至[email protected]注明姓名，申请职位。
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